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ICICI BANK - POOR SERVICE The services of ICICI Bank have deteriorated considerable. Recently we have received following complaints which are still pending for disposal by the banking authorities.
WE HAVE ALREADY WRITTEN TO THE BANK AND NO CONCRETE REPLY. THE CHAIRMAN IS SILENT ON THE MATTER. SO PLEASE BEWARE WHILE BANKING WITH THIS BANK. Case No. 1 My Name : Bharat H Yadav Account no. :007301506729 ICICI Branch : Aundh(Pune) ATM ID : S1AN0961 (Manipal Hospital ATM Branch - Bangalore) Transaction No. : 1237 Time : 20:29 I have transferred money in cash Rs.2000/- through ATM to one of my friend "Nandan P Date" on 1st Feb 2005. Still its not been deposited either in my account nor my friends account. So kindly let me know as soon as possible. As its already 45 days over till now. Thanks & Regards, Case No. 2 name = Krishnamohan janardhanam email = mohunjk@sify.com comments = I am using ICICI credit card for past four years. I have been regular in my payments and have no dues. Last year 6-3-2004 I received a new ICICI credit card bearing a different number by courier. (in addition to old one)
I immediately informed customer care centre informing them that
I have not applied for any such fresh card and I was told the card is a “GIFT” for me being a privileged customer. And it is being given free and I need not pay any fees for the first year. I insisted that card be cancelled as I have no use for this card and I was told it makes no difference as this card is given free for the first year. I never received any communication with regard to this particular card after this event.
I never used this card.
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I was surprised when I received statement demanding annual fees and service
charges for the card after one year. Please advice what should I do now? Case No. 3 Hello Sunil Thanks for the response. 1. I have been regularly paying on time through cheques of other banks. 2. Secondly for this particular transaction there was a discrepancy which after verification was waived off, and I have the letter from the bank. 3. My savings account is not linked to my credit card account. To link one has to mention while opening an account with the bank. In the above mentioned situation, can I not take any action against the bank? What would you suggest? Can I have your Delhi numbers so that my sister can talk to you as this has been with her and she is based in Mumbai while I am in Delhi. Thanks & Regards Jaya Case no. 4. Dear Sir, I had applied for a car loan around the Diwali time(year 2004), which Never got approved and I never heard from the bank authorities regarding the same. Though the bank guy had taken the PDC cheques from me, on which I never heard back the status. Last month I got a letter from the bank that the loan recovery will be in effect from Feb 7th, the recovery of the loan which never got disbursed to me. When I called up, i was told that there is a mistake and they will rectify the same. To my surprise, the 1st installment of the loan has been deducted from my bank of the loan amount that never got sanctioned. Though I had also left instructions in ABNAMRO salary a/c :1014597 Sector 18 Branch). A copy of this letter I am sending to CBI director, Delhi's Police Commissioner, and RBI as I am not sure as to which part of judiciary it happens to be a part of. Regards, Abhinav Vaid
The ideas expressed are purely of the subscriber E-mail your comments / complaints to : info@consumer.org.in
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