Case Studies

 

With the new era and wave of marketing competition, companies are adopting new ways and means to grab the market share whether it is by fair or un-fair means.

 

We are trying to copy western countries, knowing very well that we still are not fully geared to take up the competition in an healthy environment. The concept of call centers, force full calls, stealing of data from companies for illegitimate use, etc. are like fashion of today.

 

Banks are not far behind. They  have set un-realistic targets to be achieved by the call centres, their output is linked to business, whether acquired truthfully of by false promises. This is affecting the general working of the service sector and thus leading to more and more problems for the consumers.

 

Consumer,  today is being cheated more than is being provided with better services. He does not know if he is getting service or is being pushed to the flock of cheats.

 

We have tried to prioritize the complaints. The latest and more serious are placed first and so on. In the last you may see the ones that were there but have been solved to some extent.

 

Ebookbazar.com   Selling pirated - copied CD of Ramayana in the name of religion.

 

nexux with Samsung & LG.  Nexus with Insurance company and the mobile handset companies

 

Maruti Suzuki - chaeating consumers through ASS.Cheating customers through Authorized Service Stations

 

Cheating customers through ATM, Credit Card, Loans, Bonds etc.

 

defective cars and no replacements  Selling defective and dented cars with no replacements.

 

terrorizing the customers terrorizing the customers  Terrorizing the customer

 

dacoiting with customers  Dacoiting the consumer

 

british airways the un-ethical company  Terrorizing the traveller through the lawyers.

 

sterling holiday resorts - the money spinners  Difficult to get time share bookings

 

videocon - cheating the innocent consumers   Looted consumers by exchange mela 6 years back.

 

samsung - poor in servicePoor quality and service

 

 

 

 

 

Multifarious activities

 

 

 

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